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Frequently Asked Questions
Am I eligible for Senior Options services?

You must be at least 60 years old and a resident of Franklin County, Ohio, to qualify for Senior Options services. Our highly trained Case Management staff are available via the FCSO Hotline to assist you with any questions you may have about eligibility or services. Our most common service and enrollment information can also be found online.


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Where can I find help for my parent who lives in Franklin County?

A single call to the Senior Options Hotline at (614) 462-6200 can link older adults and their families with a caring professional trained to help solve senior problems.


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Where do I report suspected abuse, neglect, or exploitation of the elderly?

Suspected abuse, neglect, or exploitation of the elderly should immediately be reported to Adult Protective Services at (614) 462-4348.


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How can I make a referral to Senior Options?

Referrals can be made by contacting Senior Options at (614) 462-6200. If you are a Social Work or Health Care professional, you may submit referrals online.


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How is Franklin County Senior Options funded?

Franklin County Senior Options is funded by a five year Senior Services Levy passed by Franklin County, Ohio voters in 1992, 1997 and 2002.


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How do I get my handicapped parking sticker?

Ohio Bureau of Motor Vehicles issues placards and license plates for the disabled. Placards and license plates for persons with a disability may be obtained at local Deputy Registrar agencies. See the Senior Citizen Information Handbook for more information.


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How do I get my Golden Buckeye Card?

Golden Buckeye Cards can be obtained from the Ohio Department of Aging at www.goldenbuckeye.com.


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Where are the senior centers located?

There are many senior citizen recreation centers operating within Franklin County. A detailed list of these centers can be found on the Senior Citizen Information Handbook.


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Where can I find senior citizen dining centers?

LifeCare Alliance has several dining center locations throughout Franklin County. See the Senior Citizen Information Handbook for more information.


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Where can I go for my flu shot?

The best time for a flu shot is between mid-October and mid-November. Contact the Life Care Alliance flu shot hotline at (614) 278-3141.


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Where can I find information on volunteer opportunities?

Information on volunteer opportunities in Franklin County can be found at FirstLINK and in the "Volunteer Opportunities" section of our Senior Citizen Information Handbook.


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